Construction of the new licensing offices and testing grounds is on schedule and we can just hope that all will be well when they have been completed. Maybe working card machines will be available?
Some complaints have been received about various matters and some have already been solved. Sometimes, just not knowing the how or why in certain circumstances can be very frustrating. That is exactly the problem at the local licence office. Complaints are heard about having to go back there as many as four or five times to have a vehicle licence renewed, as complete information is not given the first time. Another problem is that only cash seems to be accepted, but the correct change is seldom if ever available. Apparently internet payments are accepted, but we all know that payments for utility bills done via internet banking reflect very late on the municipality’s accounting system.
Save yourself some frustration, a lot of it, by complying with the following when visiting the licence office for renewal of vehicle licences, until maybe, one day we receive notices of renewal again. Take along: 1. The old licence disk’s paper (green one) 2. Your ID 3. Proof of residence. This MUST be a letter signed by a councillor. 4. Cash in the correct amount. If you do not know the amount to be paid, make sure you have enough different notes and coins for any amount. A bank guaranteed cheque (with a bank stamp on it) is also accepted. Once you arrive there, with all the above, rather friendly and snappy business can be done. It might still happen that you have to return though, should the system be offline on your arrival … Do not try to park inside the premises, as you will not be granted entrance.
Mr Masango, Senior Manager (Public Safety), said that this is no longer allowed for safety reasons. The entrance is currently used by construction vehicles, working on the site for the new mall and an accident has already occurred between a construction vehicle and a private vehicle. Once at the gate, it can be extremely difficult to retrace your tracks, as the construction vehicles, trucks in Brand Street and other vehicles passing by, may cause quite some congestion – very unsafe in itself. The absence of signs, indicating rules and other information, is still a problem.